support
Delivery
We deliver globally and ship all orders directly from our warehouse located
in AU.
Available products, delivery rates and fees may vary depending on the
delivery address for your order. To check which countries are eligible, please click here.
We’ll keep you updated on your order’s progress, and you can always track
it directly through your account.
Please note that fulfilment may take slightly longer during bank holidays,
national holidays, and peak seasons.
Returns
If you want to return a product, just let us know within 30 days of delivery. click here to find out more.
For a refund, items must be unused, returned in the original packaging and in a re-saleable condition. We reserve the right to make a deduction from your refund to cover any repackaging costs.
Non-returnable items:
• Furniture/Kitchens
• Motorcycles
• Jewellery
• Made to order/special items
Find the full Return Policy here.
If you wish to return an item please fill out our online form here.
Warranty
All our hardware, lighting and electricity comes with a 2 year warranty as standard. click here for more information.
