CHANGE OF MIND
Our returns policy, which is in addition to your statutory rights, entitles you to a refund for an item bought online or in store with a valid receipt or parcel summary document within 30 days of receipt. This does not affect your statutory rights.
For a refund, items must be unused/unworn with all tags attached, returned in the original packaging and in a re-saleable condition. We reserve the right to make a deduction from your refund to cover any repackaging costs.
If you wish to return an item please click here.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if arranged via our service.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or goods damaged by the delivery company.
For European orders, please be aware that the ‘handling fee’ is non-refundable if you choose to return your item(s).
- Made to order/special items
- Body care products